Dawn received her J.D. from the University of North Carolina at Chapel Hill in 2002, clerked for the U.S. Bankruptcy Court, Middle District of North Carolina, and worked with legal aid societies and other nonprofit organizations. In 2015, she received a Ph.D. in Rhetoric, Composition, and Linguistics from Arizona State University, and in 2015-2016 held a postdoctoral fellowship in computational humanities and data science in the Nexus Lab for Digital Humanities and Transdisciplinary Informatics. Dawn's recent research focuses on healthcare information, technologies, policies, and patient user experience. She teaches in the undergraduate program in Experience Architecture and in WRAC.